If you answer yes, we recommend that you act immediately, by following our guidelines below, and then proceed to our Report, Recover and Reinforce sections for further assistance. Remember, a hacked cell phone or smartphone can affect your finances, career, privacy, safety and reputation.
Reporting cybercrime incidents to the FBI Internet Crime Complaint Center (IC3)is very important! The more national reporting data that is collected, the better the chance law enforcement has to catch the criminals and decrease online crime. Although the FBI does not resolve individual complaints directly, they will make your report available to local, state and other law enforcement partners. The FAQs about reporting can be found here. Please read the FBI/IC3 privacy policy here. (If you believe that you’ve received a phishing email, please forward the email directly to reportphishing@apwg.org.)
These resources have been gathered, selected and vetted to help simplify the process of recovering after a cybercrime incident has taken place. You may need to contact organizations outside Fraudsupport.org. Results will vary depending on your circumstances.
Inform your carrier:
Once you have notified the appropriate organizations and you are on the road to recovery, it is time to reinforce your cybersecurity using these resources and tools.
*More information on these general guidelines can be found on the FTC website