Bank Account



The more national reporting data that’s collected, the better the chance law enforcement has to catch the criminals and decrease online crime. Reporting a fraudulent incident will also assure that you have accurate documentation in order to aid in your recovery. Please consider reporting your incident or chat with an online support specialist at the FTC Complaint Assistant. The FTC will create a report number and a copy of the report for your records. 

The FTC cannot resolve individual complaints, but they can provide information about what next steps to take. How much information you give them is up to you. They will share your report with local, state, federal, and foreign law enforcement partners. Your report might be used to investigate cases or in a legal proceeding. Please read their Privacy Policy to learn how they protect your personal information, and when they share it outside the FTC. 


The following resources have been gathered and vetted in order to better serve you. These resources have been chosen to help simplify the process of recovery after a cyber incident has taken place. With these resources you may need to contact organizations outside Results will vary depending on your circumstances.

If you have wired money or made a payment and suspect it is a scam, contact your financial institution and/or the money service you used right away. You can reach the complaint department of MoneyGram at 1-800-MONEYGRAM (1-800-666-3947) or Western Union at 1-800-325-6000.

Checking Account Fraud

How do I get my money back?

Take action! 

Contact your State Consumer Protection Office for help

What to do if someone posts your bank information on Twitter

Set up a separate account from your main checking to use mobile payment systems.



Once the proper organizations have been notified and you are on the road to recovery, it is time to reinforce your cybersecurity. Let’s take action and strengthen your cybersecurity with the following resources and tools.

Payments you didn’t authorize could be a scam

Be sure to have updated security on the devices you use to access your bank account.

Online Banking Safety and Security – For Seniors

Financial Fraud from

FDIC’s Consumer Response Center for responding to consumer inquiries about consumer laws and regulations. Call: 1-877-275-3342 (1-877-ASK-FDIC)or  Visit

Information on Financial Abuse for Domestic Violence Survivors

Bank Account Fraud or Scam from

Disappearing Money: