An unauthorized person gained access to one of your accounts to withdraw or draw against your funds.
The more national reporting data that’s collected, the better the chance law enforcement has to catch the criminals and decrease online crime. Reporting a fraudulent incident will also assure that you have accurate documentation in order to aid in your recovery. Please consider reporting your incident or chat with an online support specialist at the FTC Complaint Assistant. The FTC will create a report number and a copy of the report for your records.
The more national reporting data that’s collected, the better the chance law enforcement has to catch the criminals and decrease online crime. Reporting a fraudulent incident will also assure that you have accurate documentation in order to aid in your recovery. Please consider reporting your incident to the FBI Internet Crime Complaint Center (IC3).
Once processed, complaints filed via their website may be referred to federal, state, local, or international law enforcement or regulatory agencies for possible investigation. Any investigation opened on any complaint is initiated at the discretion of the law enforcement and/or regulatory agency receiving the complaint information. Reporting the incident at IC3 will not result in a call back for assistance.
The following resources have been gathered and vetted in order to better serve you. These resources have been chosen to help simplify the process of recovery after a cyber incident has taken place. With these resources you may need to contact organizations outside Fraudsupport.org. Results will vary depending on your circumstances.
If you have wired money or made a payment and suspect it is a scam, contact your financial institution and/or the money service you used right away. You can reach the complaint department of MoneyGram at 1-800-MONEYGRAM (1-800-666-3947) or Western Union at 1-800-325-6000.
Contact your State Consumer Protection Office for help
What to do if someone posts your bank information on Twitter
Set up a separate account from your main checking to use mobile payment systems.
Once the proper organizations have been notified and you are on the road to recovery, it is time to reinforce your cybersecurity. Let’s take action and strengthen your cybersecurity with the following resources and tools.
Be sure to have updated security on the devices you use to access your bank account.
Online Banking Safety and Security – For Seniors
FDIC’s Consumer Response Center for responding to consumer inquiries about consumer laws and regulations. Call: 1-877-275-3342 (1-877-ASK-FDIC)or Visit
Information on Financial Abuse for Domestic Violence Survivors
Disappearing Money: Fraud.org