You received an (usually) unexpected email sent from someone disguised as a trusted source (someone you know or do business with) with the intent to obtain your personal information. Links in this email will often take you to malicious websites or attachments will install a virus on your device. The emails usually have an urgency and ask you for personal and/or financial information.
Phishing Information from Providers
The following resources have been gathered and vetted in order to better serve you. These resources have been chosen to help simplify the process of recovery after a cyber incident has taken place. With these resources you may need to contact organizations outside Fraudsupport.org. Results will vary depending on your circumstances.
If you believe you have clicked on an attachment or a link in a phishing email, start with these steps:
- Change the password on your email account (from a different device if possible)
- Scan your device with antivirus protection to find out if your computer is infected
Check out PC Magazine’s “The Best Antivirus Protection of 2018”
- Add two-factor authentication to your email account
Other platforms: Twofactorauth.org – Click on the blue box under “Docs” to find the instructions.
- Do a security checkup on your accounts. Learn how at LockDownYourLogin.org.
- Forward phishing emails or websites to NCCIC at email@example.com
Once the proper organizations have been notified and you are on the road to recovery, it is time to reinforce your cybersecurity. Let’s take action and strengthen your cybersecurity with the following resources and tools.
Security Tip from US-CERT – Avoiding Social Engineering and Phishing Attacks
Sign Up For Your Free KnowBe4 Domain Spoof Test (Only for business administrator in charge of email)