If you think you or someone you know has been scammed by a fake education or scholarship imposter scam, we recommend that you act immediately, by following our guidelines below, and then proceed to our ReportRecover, and Reinforce sections for further assistance.

Some Immediate Action Steps to Take

Report

Reporting cybercrime incidents to the FBI Internet Crime Complaint Center (IC3) is very important! The more national reporting data that is collected, the better the chance law enforcement has to catch the criminals and decrease online crime. Although the FBI does not resolve individual complaints directly, they will make your report available to local, state and other law enforcement partners. The FAQs about reporting can be found here. Please read the FBI/IC3 privacy policy here. (If you believe that you’ve received a phishing email, please forward the email directly to spam@uce.gov and
reportphishing@apwg.org.)

Recover

These resources have been gathered, selected and vetted to help simplify the process of recovering after a cybercrime incident has taken place. You may need to contact organizations outside Fraudsupport.org. Results will vary depending on your circumstances.

Reinforce

Once you have notified the appropriate organizations and you are on the road to recovery, it is time to reinforce your cybersecurity, using these resources and tools.

Contact the Money Service Company You May Have Used and Report the Fraud

Contact Credit Reporting Agencies to Monitor Your Accounts

  • Visit the Federal Student Aid’s website to complete an application and learn about filing for financial aid, or call them at (800) 4-FED-AID.
  • Visit the College Parents of America’s website, an FTC approved resource, advisor, and advocate of current and future college students, or call them at (888) 256-4627.

Implement Preventive Measures

  • Be aware of any offer where a scholarship is “guaranteed or your money back” or “act now or the offer will not be available.”
  • Avoid giving out your credit card or bank account information over the phone to a company representative that you have not thoroughly researched.
  • Check the applicable school’s website to determine who manages their financial aid or scholarship programs and contact them to verify the information about the opportunity.
  • Visit StudentAid.gov, the U.S. Department of Education’s website for free information on preparing for and funding education beyond high school.
  • Visit the Federal Student Aid’s website to complete an application and learn about filing for financial aid, or call them at (800) 4-FED-AID.
  • Visit the College Parents of America’s website, an FTC approved resource, advisor, and advocate of current and future college students, or call them at (888) 256-4627.

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