If you think you or someone you know has been affected by a government or military imposter scam, we recommend that you act immediately by following our guidelines below, and then proceed to our ReportRecover and Reinforce sections for further assistance.

Some Immediate Action Steps to Take

Report

Reporting cybercrime incidents to the FBI Internet Crime Complaint Center (IC3) is very important! The more national reporting data that is collected, the better the chance law enforcement has to catch the criminals and decrease online crime. Although the FBI does not resolve individual complaints directly, they will make your report available to local, state and other law enforcement partners. The FAQs about reporting can be found here. Please read the FBI/IC3 privacy policy here. (If you believe that you’ve received a phishing email, please forward the email directly to spam@uce.gov and
reportphishing@apwg.org.)

Recover

These resources have been gathered, selected and vetted to help simplify the process of recovering after a cybercrime incident has taken place. You may need to contact organizations outside Fraudsupport.org. Results will vary depending on your circumstances.

Reinforce

Once you have notified the appropriate organizations and you are on the road to recovery, it is time to reinforce your cybersecurity using these resources and tools.

Contact the Money Service Company You May Have Used and Report the Fraud

Contact Credit Reporting Agencies to Monitor Your Accounts

Implement Preventive Measures

  • Remember that no legitimate government official will ask you to send money to collect a prize or to pay for debt over the phone, by text, or via an email.
  • Never give out any personal or account information over a phone call, text message, or email from someone claiming to be from the government.
  • Ask the individual calling you for them to verify your name, address, and the last four digits of your social security number before proceeding any further.
  • File a complaint with your State Attorney General’s Office.
  • Check your consumer rights with the Consumer Financial Protection Bureau.
  • Keep passwords private
  • Use caution with unsecured Wi-Fi connections.
  • Don’t share too much personal info on social media.

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